All Systems Operational
Online Teaching and Learning Operational
LEARN (Moodle) Operational
Zoom Operational
Echo360 ? Operational
Network Operational
Campus Internet Operational
Campus WiFi Operational
Campus Wired ? Operational
Virtual Private Network (VPN)/Remote Access Operational
Communications Operational
Email - Students Operational
Email - Staff Operational
PABX Phone System ? Operational
Skype for Business Operational
Infrastructure Operational
Desktop Operational
Server Operational
Storage Operational
Database Operational
Audio Visual Operational
Student Management System Operational
myUC Operational
Jade Operational
OurUC Operational
connectUC Operational
Enterprise Services Operational
PeopleSoft (UCPeople) Operational
Office 365 Operational
Identity & Access Management Operational
UC Website Operational
Terminal 4 (T4) Operational
UC Intranet Operational
UC Wiki Operational
SharePoint (UC Share) Operational
Software & OS Deployments (SCCM) Operational
Support Centres Operational
IT Service Desk Operational
UC Health & Call Centres Operational
Other Operational
Resource Booker Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Completed - The scheduled maintenance has been completed.
Jul 4, 10:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 08:00 NZST
Scheduled - On Saturday 4th July between 8am and 10am the following buildings and networks will experience 2-3 short network outages of up to ten minutes while a network router maintenance is completed:
- Jack Erskine
- Facilities Management
- Structures Engineering Lab
- Science Road Emergency Tower (T1)

RFC# R69903
Jun 30, 09:01 NZST
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:01 NZST
Scheduled - On Saturday 4th July between 7am and 8am the following buildings and networks will experience an up to 10 minute loss of connectivity to the rest of the campus while network router maintenance is completed:
Wireless networks
Halls of Residence
Staff Club
Emergency Operations Centre
Angus Tait (excluding data centre)
IT Staff building
Forestry substation
Remote offices and field stations

RFC# R70339
Jun 30, 09:02 NZST
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020
Completed - The scheduled maintenance has been completed.
Jun 28, 11:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 09:30 NZST
Scheduled - On the morning of Saturday 28th June from 9:30 a.m., the Skype for Business servers will be undergoing routine maintenance.
If clients experience any issues on Monday morning, please have them sign out of Skype for Business and restart the client application.

RFC# R69849
Jun 25, 09:12 NZST
Jun 27, 2020

No incidents reported.

Jun 26, 2020
Completed - The scheduled maintenance has been completed.
Jun 26, 23:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 NZST
Scheduled - On 26th June 2020 at 9pm IT Services will be performing scheduled maintenance of the Wireless Network.

The target time frame for this maintenance window is approximately 2 hours.

Wireless connectivity will be temporarily unavailable for up to 15 minutes during these scheduled works.


RFC# R69197
Jun 25, 09:17 NZST
Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 07:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 NZST
Scheduled - From 5am to 6am Thursday 25th June Linux Servers will under go scheduled maintenance.

RFC# R69250
Jun 18, 10:13 NZST
Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 09:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 17:00 NZST
Scheduled - PeopleSoft will be unavailable from 5pm Tuesday 23rd until 9am Wednesday 24th June for system maintenance.

RFC# R69609
Jun 18, 09:44 NZST
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:03 NZST
Scheduled - On Monday 22nd and Tuesday 23rd June from 10pm Workroom computers will under go scheduled maintenance.

RFC# R69591
Jun 18, 09:55 NZST
Jun 22, 2020
Completed - The scheduled maintenance has been completed.
Jun 22, 22:02 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 NZST
Scheduled - On Monday 22nd June 2020 from 6pm IT Services will be performing scheduled maintenance of the Internet firewall.

The target time frame for this maintenance window is approximately 4 hours.

Internet connectivity may be temporarily unavailable for up to 15 minutes during these scheduled works.


RFC# R69270
Jun 18, 10:19 NZST
Completed - The scheduled maintenance has been completed.
Jun 22, 09:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:00 NZST
Scheduled - On Monday 22nd June @ 9am Windows Desktop and Servers will under go scheduled maintenance.

RFC# R69250
Jun 18, 10:11 NZST
Completed - The scheduled maintenance has been completed.
Jun 22, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:00 NZST
Scheduled - On Sunday 21st June from 10pm, all Lecture Theatre computers will under go scheduled maintenance.

RFC# R69502
Jun 18, 09:51 NZST